Privacy Information

Privacy Information for Fortress Clothing

At Fortress Clothing, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect it.

Information We Collect

Personal Information:

  • Contact Details: Includes your name, email address, mailing address, and phone number, collected when you create an account, place an order, or contact us.
  • Payment Information: Necessary details for processing payments, such as credit card information, billing address, and transaction history. Note: We do not save any payment methods used.
  • Order Information: Details about the products you purchase, such as sizes, colors, and quantities.
  • Communication: Records of your communications with us, including emails, customer service interactions, and feedback.

Usage Data:

  • Technical Information: IP address, browser type, operating system, and other technical details about your device.
  • Interaction Data: Information about your interactions with our website, such as pages visited, time spent on pages, and navigation patterns.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience and gather insights into website usage.

How We Use Your Information

Order Processing:

  • To process and fulfill your orders, including sending order confirmations, shipping updates, and handling returns or exchanges.

Customer Support:

  • To provide customer support and respond to your inquiries, complaints, and feedback.

Marketing and Promotions:

  • To send you promotional materials, special offers, and updates about our products and services, only if you have opted in to receive such communications.

Website Improvement:

  • To analyze usage data and improve our website’s functionality, user experience, and overall performance.

Personalization:

  • To tailor our communications and product recommendations based on your preferences and past interactions with our website.

Legal Compliance:

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Secure encryption methods to protect sensitive data during transmission.
  • Access Controls: Restricting access to your personal information to authorized personnel only.
  • Security Protocols: Regularly updating our security protocols to address emerging threats.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business. These include:

  • Payment Processors: Companies that process your payments securely.
  • Shipping Partners: Services that handle the delivery of your orders.
  • Marketing Platforms: Providers that help us manage and execute our marketing campaigns.
  • Analytics Services: Tools that help us analyze website usage and improve our services.

These third parties are obligated to keep your information confidential and use it only for the services they provide to us.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience by remembering your preferences.
  • Gather insights into how our website is used and improve its functionality.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct any inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information under certain circumstances.
  • Opt-Out: Opt out of receiving marketing communications from us at any time.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Email: Mike@fortressclothing.com or [email protected]

By using our website and services, you consent to the terms of this Privacy Policy.

Thank you for trusting Fortress Clothing with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

Let customers speak for us

from 564 reviews
Warmest base layer ever.

I have the old insulated Cabelas bibs and parka, purchased years before Fortress clothing was available. It's well insulated, but Fortress is a new standard in insulation. I have the base layer, gloves, balaclava and insert for pack boots. I can wear lighter outer ware, so total weight is reduced. I wish I could justify 2 sets of cold weather gear. I am sure the Fortress gear would be lighter, and warmer.

Lou S.
BasePro Full-Zip
Love it

Love this coat! Wore it skiing with only a sweat wicking shirt underneath. Kept me toasty on the chairlifts and vented well on the slopes. Thinking about trying out the hybrid hoodie next for when it isn’t quite so cold out.

Josh Evans
Shadow
Base Pro Pant 2.0

Wanted an extra warm and dry layer for a winter trip to Alaska. It did the trick and I was extremely comfortable and not overly sweaty.

Joseph Paglinawan
BasePro Pant 2.0
BasePro Full-zip added to my Fortress Clothing wardrobe

Yet another fantastic underlayer. I have heavily used the original pull-over BasePro top for several seasons. The full-zip version is perfect for additional layering options...fantastic for the widely varying conditions this year!

D ALAN & DEBBIE K ET AL DECKER
BasePro Full-Zip
Warm extra layer for skiing for cold people

I purchased this because I get cold easily and I wanted a good layer for under my jacket for skiing. It definitely was warmer than my 2 wool shirts

Sue Dz
BasePro 1/4 Zip
I wish…..

I wish I had this equipment when I was in the service. Although the equipment now issued to our troops have come a long way, Fortress far surpasses anything I had been issued in the 22 years of service in the U.S. Army Special Forces.
Phenomenal gear.

Joe Dwyer
Face-Mask (Insualted)
BasePro Pants 2.0 Are Great!

I love the new BasePro Pants 2.0. They are made from a much softer, quieter material, but still just as warm as the original! Great improvement on a Great product!

Robert Foster
BasePro Pant 2.0
Excellent Base Layer

Unlike the base layer with a half zipper this base layer is easy to put on and works well.

Edward D.
BasePro Full-Zip
Nice jacket

I live in a higher elevation and have been using it during the negative temps in Colorado. So far it’s been a really warm jacket only downside I’ve experienced is the bulkiness of the jacket and it’s slightly on the heavier side. Price point is great!

Justin Lindsay
Tundra
Best Winter Gloves!

These are simply the best winter gloves I've ever had. I've used them multiple times in below freezing temperatures and my hands never got cold, they stayed nice and warm. If you need gloves to keep your hands warm in freezing temperatures, these are the ones to get!

Mark Harvey
GlovePro
Size up for sure

Never disappointed with any Fortress's products. The warmest jacket for weight you will find. The greatest benefit is you can get this stuff totally wet and still be warm. I did size up as suggested and it fits close without being restrictive to movement

M Brush
AeroBomber
Nice fit and finish

I ordered the Base Pro 2.0 to have an additional pair of pants to go along with my Base Pro pants. I wear the L in the Base Pro, but I needed the XL in the Base Pro 2.0. The Base Pro 2.0 are very comfortable and the added zipper is convenient. They felt comfortable from the moment I put them on. The warmth and comfort is superior, I wear them all day long both inside and outside for a little added warmth. I recommend them to all, just make sure you use the sizing chart to get a proper fit.

Doug Gale
BasePro Pant 2.0
Warmest Gloves In The World!!!

I have a drawer filled with gloves that promised warmth. Some of the gloves were over $150.00. They were worth $20 at best. I hate cold hands. I finally bit the bullet and spent the money for the GlovePro's. Well, it's been in the single digits for 5 days by St. Louis, where I live. My hands have been toasty. I went on a 2-mile walk, it was 2F and -17F windchill. When I came in (dressed in my Basepro pants, Basepro Crew, Tundra Coat, and Balaclava), I told my wife, "I'm burning up!" I was serious. She had to help me get my Basepro Crew off because I was a bit sweaty and the Crew fits me tight. Anyway, you cannot beat Fortress Clothing for warmth and comfort in cold weather!!

Tom Rayborn
GlovePro
GlovePro Gloves

These gloves, though pricey, are well worth the cost. I appreciate how the shipping was quick, as I am here in WI for crane training, from GA. Some of the cranes at the school are not heated, bur the gloves have helped to keep my hands warm.

Dempsey Holloway
Free Unlimited Return for Store Credit or Exchanges for $1.98 via Redo
Full Zip Base

I love it! It keeps me warm and as i heat up i can Unzip and cool down if needed.
Thanks, Fortress, for a Fantastic Product!

Tim Clark
BasePro Full-Zip

Shipping

Fortress Clothing's shipping information includes:

  • Processing Time: 1-2 days
  • Tracking: Dmailed
  • International Shipping: Charged

For detailed shipping policies, visit the Fortress Clothing website: Shipping Information.

Delivery

  • Shipping Methods: Standard and expedited options available.
  • Processing Time: Orders are processed before shipping, varying by product availability.
  • Tracking: Shipments come with tracking information.
  • International Shipping: Check for availability and fees.

EXCHANGES/returns

https://fortressclothing.com/apps/redo/returns-portal/login

Fortress Clothing Exchanges/Returns Policy

  • Free Exchanges: If you paid the $1.99 fee, we cover the shipping for size/product swaps.
  • Standard Exchanges: Without the fee, return shipping is on the customer.
  • Returns accepted within 35 days of purchase.
  • Items must be unused, unwashed, and in original packaging.

About US

Fortress Clothing® uses patented USA Aeris® insulation to keep you warm and dry, even when wet. Our gear blocks wind, wicks moisture, and allows easy movement without bulk./blogs/news/fortress-brand-story

Follow us

Copyright © 2025 Fortress Clothing. Powered by Shopify